Opening an account is simple and fully digital. Click "Open Account" on our homepage, complete the online application with your personal details and identification documents, and verify your identity through our secure e-KYC process. Most accounts are approved within minutes, and you can start banking immediately.
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General FAQ’s
Regular FAQ’S
Frequently Asked Questions
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How do I open an account with Aero Capital?
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Is my money and personal data secure?
Yes. We use bank-grade 256-bit SSL encryption, multi-factor authentication (MFA), and real-time fraud monitoring to protect your account. Your personal data is stored in secure, compliant environments and is never shared with third parties without your explicit consent.
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What are the fees for transfers and transactions?
We offer transparent, competitive pricing. Standard domestic transfers between Aero Capital accounts are free. International transfers and wire services carry a flat fee based on the destination and currency, which is displayed clearly before you confirm any transaction. There are no hidden monthly maintenance fees on our standard accounts.
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Can I access my account on mobile?
Absolutely. Aero Capital is fully optimized for mobile banking. You can access your account via any modern web browser on your smartphone or tablet without downloading additional software. Our responsive platform gives you the same full functionality as the desktop experience.
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How long do transfers take to process?
Internal transfers between Aero Capital accounts are instant. Domestic transfers to external banks typically settle within 1–2 business days. International transfers may take 2–5 business days depending on the destination country and intermediary banks involved.
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What should I do if I suspect unauthorized activity on my account?
Immediately lock your card or account from the online dashboard and contact our support team at the earliest opportunity. We have a dedicated fraud resolution team available to investigate suspicious activity, reverse unauthorized transactions where possible, and restore secure access to your account.
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What documents do I need to verify my identity?
You will need a valid government-issued photo ID (passport, driver's license, or national ID card) and proof of address dated within the last 3 months (utility bill, bank statement, or official government correspondence). Additional documentation may be requested depending on your account type.
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How can I contact customer support?
Our support team is available via live chat directly on aerocapitalinc.online and through our secure messaging center within your account dashboard. For complex inquiries, you can also reach us via email. We aim to respond to all queries within 24 hours.